Policies

Northwell Education is an inclusive community. We welcome young people regardless of their background, previous experiences or behaviour history. We do not exclude on the basis of need.

At the same time, we are a village. A community only works when everyone in it is treated with respect. That is the one expectation we hold firm on — not because we are rigid, but because every young person in our care deserves to feel safe and valued.

Our approach to behaviour is relational and restorative. We focus on understanding why behaviour happens, addressing the underlying need, and repairing relationships when things go wrong — rather than simply applying sanctions.

When behaviour falls below expectations, our first response is always to understand what happened and why. We use restorative conversations to help young people reflect on the impact of their actions and identify how to move forward.

Sanctions are used only where necessary and are proportionate to the behaviour. They are never used punitively or in a way that damages the relationship between staff and learner.

In serious cases where the safety of others is at risk, we will take appropriate action — including involving parents, carers or external agencies. Persistent behaviour that puts others at risk may result in a placement review.